Privacy Policy

Introduction

At Casa De Sol, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose and protect your information when you visit our website, place an order or contact us.

Information We Collect

We may collect the following personal information:

Your name
Email address
Phone number
Billing and shipping addresses
Payment information (processed securely through our payment providers)
Purchase history
Information you provide when contacting us
Website usage information such as browser type, IP address and cookies

How We Collect Your Information

We collect information when you:

Place an order
Create an account
Subscribe to our newsletter
Contact us through our website or email
Browse our website using cookies and similar technologies

How We Use Your Information

Your information is used to:

Process and deliver your orders
Communicate about your purchase
Respond to enquiries
Improve our website and customer experience
Send promotional emails (only if you choose to receive them)
Prevent fraud and maintain website security
Meet our legal obligations

Payment Information

Casa De Sol does not store your credit or debit card details. Payments are processed securely by trusted third-party payment providers that use industry-standard encryption.

Sharing Your Information

We only share your information when necessary to operate our business, including with:

Shipping and delivery companies
Payment processing providers
Website hosting and e-commerce platforms
Marketing service providers (where applicable)
Government authorities where required by law

We do not sell or rent your personal information to third parties.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences and help us understand how visitors use our website.

You can disable cookies through your browser settings, although some website features may not function correctly.

Marketing Communications

If you subscribe to our mailing list, we may send occasional updates about new collections, promotions and news.

You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification and disclosure.

While no method of internet transmission is completely secure, we use reputable service providers and security measures to safeguard your information.

Accessing or Updating Your Information

You may request access to the personal information we hold about you or ask us to correct inaccurate information.

To make a request, please contact us using the details below.

Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment processors or social media platforms. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Casa De Sol

Email: studio@casadesol.com.au

Website: www.casadesol.com.au

We will respond to privacy enquiries as soon as reasonably possible.